• All Categories  

What can we do for you today ?


About HopInTown?


At HopInTown, we bring together diversified experiences & activities, all year round, in a residential or destination city. We strive to ensure that you spend less time doing research on what you want to do in a city, at any point of time. We transparently bring out all the relevant details of every experience & activity so that you have all the information handy to make a swift & informed decision. We care about you so that you can spend more time enjoying the memorable moments with your loved ones. We want to make your overall experience better.


Together with validated & verified service providers, we take care to ensure that the service quality, trust, safety & security are maintained. Though memorable moments are priceless, we offer fair price (jointly with service providers) so that you get value for money.


HopInTown is there for you, either in your residential city or destination city, be it for yourself, spouse, couple, family, kids and friends at any time of the year. 



How do I find experiences and activities on HopInTown?


There are a few ways to discover experiences and activities of your choice.


The Search bar is the way to go if you know the experience or activity that you want to choose.  


You can also click on “All Categories” to view the hopintown categories and select one of your choice.  


If you are not sure of what you want to do. You can view our product assortment on the home page and make a selection of your choice.



How can I purchase experiences and activities on HopInTown?


You can purchase any experience or activity if you are registered with HopInTown. Once you have made a activity selection & provided details such as date, guest type etc, you will be taken to Checkout Page. You can pay Online through your Credit Card, Debit Card and Net Banking. You can also select Pay by Cash option if the facility is available in your city and advance purchase time of 5 days.



What should I do if I have issues with the payments?


You need not worry, contact us by phone, email or chat and we will take appropriate action to resolve your issue at the earliest.



What should I do if I need to cancel my order?


The request for cancellation of order can be placed by calling our call center. The request for cancellation has to be placed at least 7 days in advance to the date, on which the service is to be availed. All cancellations and modifications are governed by Service Provider Terms & Conditions that are listed on the Activity Page. We advise that you understand them before making a request for cancellation. HopInTown team will contact you and take appropriate action as per the Service Provider Terms and Conditions in 24 hours.



How will I receive my refund?


If there is any refund which is due upon cancellation it will processed and will be returned to you in the mode that you made the payment. If the payment was made through online channel the same channel will be used for refund. In case the payment was made in cash, a special coupon will be created for you which you can be used towards your future purchases from HopInTown.



How can I contact HopInTown?


You can call us on +91 75066 83366 or write to us on support@hopintown.com or ping us on online chat.



HopInTown is a venture of Koolrootz Interactive Pvt. Ltd.